Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Southern Maryland Outdoor Power Equipment, LLC. Throughout the site, the terms “we”, “us” and “our” refer to Southern Maryland Outdoor Power Equipment. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.

If you do not agree to all the terms, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

You must be at least the age of majority in your state to use this site, or have given consent for minors to use it.

You may not use our products for any illegal or unauthorized purpose or violate any laws.

Any breach of these Terms will result in termination of services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission.

Credit card information is always encrypted during transfer.

SECTION 3 - ACCURACY OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current.

All content is for general information only and should not be solely relied upon.

SECTION 4 - MODIFICATIONS TO SERVICE & PRICING

Prices and services may change without notice.

We may modify or discontinue any part of the Service at any time.

SECTION 5 - PRODUCTS OR SERVICES

Some products may be available online only and in limited quantities.

All returns and exchanges are subject to our Refund Policy.

We reserve the right to:

  • Limit sales by person, region, or order
  • Change product descriptions and pricing
  • Discontinue products at any time

We do not guarantee that products will meet your expectations.

SECTION 6 - BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide accurate and current billing information.

SECTION 7 - OPTIONAL TOOLS

Third-party tools may be provided “as is” without warranties.

Use of these tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites or their content.

Use them at your own risk.

SECTION 9 - USER COMMENTS & FEEDBACK

Any submissions (ideas, feedback, etc.) may be used by us without restriction.

You agree your comments will not:

  • Violate laws
  • Contain harmful or misleading content
  • Infringe on rights

SECTION 10 - PERSONAL INFORMATION

Your information is governed by our Privacy Policy.

SECTION 11 - ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time without notice.

SECTION 12 - PROHIBITED USES

You may not use the site for:

  • Illegal activity
  • Harassment or discrimination
  • Spamming, hacking, or malicious activity
  • Violating intellectual property rights

Violation may result in termination.

SECTION 13 - DISCLAIMER OF WARRANTIES

All services and products are provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted service
  • Error-free performance
  • Accuracy of results

We are not liable for any damages resulting from use of our service.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Southern Maryland Outdoor Power Equipment from any claims due to your violation of these Terms.

SECTION 15 - SEVERABILITY

If any part of these Terms is found unenforceable, the rest remains valid.

SECTION 16 - TERMINATION

We may terminate access at any time if Terms are violated.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of the United States and the State of Maryland.

SECTION 19 - CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the site means you accept those changes.

SECTION 20 - CONTACT INFORMATION

Southern Maryland Outdoor Power Equipment, LLC
sales@somd-ope.com
2205 Crain Hwy
Waldorf, MD 20601
301-396-3989

SECTION 21 - ONLINE ORDER PICKUP POLICY

For security and fraud prevention purposes, all online orders selected for in-store pickup require a valid government-issued photo ID at the time of pickup.

The name on the ID must match the name on the order. The individual picking up the order must be the same person listed on the order unless prior approval has been given by Southern Maryland Outdoor Power Equipment.

We reserve the right to refuse release of any order if proper identification is not provided or if the information does not match the order details.

 

SECTION 22 - CHARGEBACK & PAYMENT DISPUTE POLICY

By completing a purchase with Southern Maryland Outdoor Power Equipment, you agree that all transactions are authorized by the cardholder and that you will not initiate a chargeback or payment dispute without first contacting us to resolve the issue.

In the event of a chargeback or payment dispute:

  • You agree to provide written notice and allow us a reasonable opportunity to resolve the matter before initiating a dispute with your bank or payment provider.
  • You acknowledge that we maintain records of transactions, including order details, communication, IP address, and pickup or delivery confirmation, which may be used to dispute any chargeback claim.
  • If a chargeback is filed and found to be invalid or fraudulent, you agree to be responsible for the full amount of the transaction, plus any applicable fees, administrative costs, collection costs, and legal expenses incurred.

We reserve the right to:

  • Refuse future orders from customers who initiate chargebacks
  • Require additional verification for future purchases
  • Pursue collection or legal action for unpaid balances

SECTION 23 - DELIVERY & TRANSFER OF LIABILITY

All delivery dates and times are estimates and are not guaranteed.

Once an order has been delivered to the address provided at checkout:

  • The risk of loss, theft, or damage transfers to the customer upon delivery.
  • It is the customer’s responsibility to ensure the delivery location is secure and accessible.

For equipment deliveries:

  • The customer (or authorized recipient) must be present to accept delivery unless otherwise agreed in writing.
  • Any damage, shortage, or issue must be noted at the time of delivery and reported within 24 hours.

We are not responsible for:

  • Delays caused by weather, traffic, third-party carriers, or circumstances beyond our control
  • Theft, damage, or loss occurring after delivery has been completed
  • Improper use, storage, or handling of equipment after delivery

If delivery is refused or inaccessible:

  • Additional delivery fees may apply
  • Orders may be subject to restocking fees